Symptom
No DKIM signature is found for the standard domain 'sapsf.cn'.
Environment
SAP SuccessFactors HCM Suite
Cause
The standard domain 'sapsf.cn' does not support DKIM signature.
Resolution
When using the standard SuccessFactors email domains, configuring a DKIM key is not necessary. This requirement applies only when using a custom sender domain. Refer to the KBA 2688533 for details.
If the business needs to use a standard email domain with existing DKIM signatures configured by SAP, use 'successfactors.com' instead.
In DC30/15 instances, it is possible to use either 'successfactors.com' or 'sapsf.cn' as the email sender domain.
See Also
Keywords
Email, Notification, DKIM, DC30, DC15, sapsf.cn , KBA , LOD-SF-PLT-NOT , Email Notifications , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To