SAP Knowledge Base Article - Preview

3554328 - How product recommendations are influenced by the sales data upload method?

Symptom

At SAP Emarsys Help: Preparing your sales data file, it is mentioned that:

  • Sales data uploaded through the API does influence product recommendations, while sales data uploaded through Smart Insight SFTP does not. The method itself makes a difference.

However, it is not clear how exactly the recommendations are affected by the upload method. This is important for scenarios where the purchases are not registered via web extend, for example.


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys all versions

Keywords

sales data api, ftp, sftp, smart insight, si, webextend, offline store , KBA , CEC-EMA-PRE , Predict , CEC-EMA-ANA-SI , Smart Insight (SI) , CEC-EMA-EM , Email , Problem

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