SAP Knowledge Base Article - Public

3554331 - Unable to Select Country/Region in Manage Documents Tool in SAP SuccessFactors

Symptom

When attempting to upload a company document in the Manage Documents tool, the Country/Region field does not display any selection for filtering the available options.

The expected behavior is that the options available will be suggested as I start typing:

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Navigate to Manage Documents.
  2. Click the upload icon.
  3. Attempt to type anything in the Country/Region field. The search does not autocomplete and does not display available options.

Cause

Resolution

The solution of this issue is currently under investigation. Please follow this KBA for updates.

Keywords

SAP SuccessFactors, Manage Documents, Country/Region field, document upload, policy documents, autocomplete, selection filtering. , KBA , LOD-SF-PLT-DOC , Document Management , Bug Filed

Product

SAP SuccessFactors HCM Suite all versions

Attachments

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