3554341 - Error "Conversion Result is Empty" When Uploading Bank Advice or Bank Statement Files.

An error message "Conversion Result is Empty" is displayed when attempting to upload bank advice or bank statement files

SAP Business ByDesign

1. Navigate to the Liquidity Management Work Center > Inbound files view.
2. Click on New > Inbound files.
3. Enter the required information.
4. Click on Add > File.
5. Select the file and click Add.
6. Click on Start File Upload.
7. The error "Conversion Result is Empty" is displayed.

The issue may be caused by a mismatch between the IBAN provided in the file and the Bank Account's IBAN stored in the system.

Please verify that the IBAN provided in the file matches the one associated with the Bank Account in your system. 

To check the IBAN maintained in the system, please follow these steps:

1. Go to Liquidity Management Work Center > My Banks view
2. Search for the My Bank ID: XYZ and open it
3. Click View All
4. Go to Bank Accounts tab
5. Select the desired bank account ID
6. Take a note of the IBAN

Refer to the following Knowledge Base Articles for additional information:

• KBA 3364738 - Error 'Conversion Result is empty' during new Inbound File
• KBA 3294951 - 'Conversion Result is Empty' Error While Uploading Lockbox Inbound File
• KBA 3450363 - Bank Statement Upload Error Conversion Result is Empty
• KBA 1723697 - Error Message "Conversion Result is Empty"

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