SAP Knowledge Base Article - Public

3554375 - "The SFTP connection failed" error occurs when scheduling Change Audit Report

Symptom

  • Scheduling a recurring change audit report to an SFTP results in the error: "The SFTP Connection Failed"
  • The error message is displayed even after multiple attempts at different time intervals.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Schedule a recurring change audit job.
  2. "The SFTP Connection Failed" error message appears.

Cause

Destination fields for the SFTP connection are not filled properly. This results in a connection failure.

Resolution

Please make sure that the SFTP connection fields are properly filled as per the following SAP Help Guide: Configuring SFTP Settings for a Recurring Change Audit Report | SAP Help Portal.

See Also

Importing a PGP File Encryption Key

Keywords

SAP SuccessFactors HCM, Change Audit, background element audit job, connection failure, SFTP, login , KBA , LOD-SF-PLT-CHA , Change Audit , How To

Product

SAP SuccessFactors HCM Suite all versions