Symptom
- End users experience a blank screen when accessing the WorkZone in some stores.
- The issue is observed when the app, created using BAS Fiori and hosted in SAP Build WorkZone, is accessed.
- The problem persists even after clearing browser cache and cookies.
- Below error can be seen in the console logs
Uncaught (in promise) ModuleError: failed to load 'sap/workzone/dws/workPageBuilder/Component.js' from https://assests0.eu10-1.dws.workzone.ondemand.com/dws-page-builder/0.0.1/Component.js: Failed to execute 'send' on 'XMLHttpRequest'
OR
Uncaught (in promise) ModuleError: failed to load 'sap/workzone/dws/workPageBuilder/Component.js' from https://assests0.eu10-1.dws.workzone.ondemand.com/dws-page-builder/0.0.1/Component.js: script load error
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Environment
SAP Build Work Zone, standard edition
Product
Keywords
Blank Screen, SAP Build WorkZone, BAS Fiori, Browser Cache, Cookies, Security Headers, Content-Security-Policy, HTTP Trace, Google Chrome, MS Edge, XMLHttpRequest, "script load error", "sap/workzone/dws/workPageBuilder/Component.js" , KBA , CA-UI5-COR , Core and Runtime , EP-WZ-PB , Render / build Workpage (CDM 3.2) , Problem
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