SAP Knowledge Base Article - Public

3554429 - SAC Live Connection credential pops up every time, I run a SAC story from SAP Mobile Start

Symptom

Error: "Please allow popups for this site to enable your Live Data Connection" when using an SAP Datasphere live connection in SAP Mobile Start.

Environment

  • SAP Mobile Start

Reproducing the Issue

  • Create story using Datasphere live data connection in embedded SAC
  • In Mobile Start attempt to view the story
  • Will receive the error on the screen "Please allow popups for this site to enable your Live Data Connection"

Cause

The embedded SAC and Mobile Start doesn't have all the same capabilities as the full Analytics Cloud tenant product.

In order to use Datasphere in Mobile Start you would need to be using a tunnel connection.

Datasphere connection type does not support tunnel connection type in SAC.

Resolution

To use a Live Datasphere connection with SAC on a Mobile device would require the full Analytics Cloud tenant, and the use of the SAP Analytics Cloud Mobile application.  Live Datasphere connections are supported there.

See Also

https://me.sap.com/notes/3089234

Keywords

SAC Mobile Datasphere Live Tunnel , KBA , LOD-ANA-MOB , SAC Mobile , MOB-APP-SMS , SAP Mobile Start , Problem

Product

SAP Analytics Cloud all versions