Symptom
A recurring meeting invite is sent every day to attendees.
Environment
SAP Cloud for Customer
Reproducing the Issue
User logs in the outlook and notices that recurring meeting invite is sent daily, not as expected.
Cause
There are possible causes for this scenario, that ca be related:
- Once a meeting is initially updated in C4C and subsequently synchronized to Outlook, invitations are once again going to be sent.
- Changing the attendees order or removing and adding back an attendee will trigger an update of the appointment, which will send out a new invite.
Resolution
It is recommended not to change an order of attendees or for example deleting them and adding back since it triggers this scenario.
Keywords
Recurring; meeting; invite; attendees; update; synchronized. , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To
Product
SAP Cloud for Customer core applications 2411
SAP Knowledge Base Article - Public