SAP Knowledge Base Article - Preview

3554451 - DRTM Master Data Purge fails with "reviewing" status - without learning integration

Symptom

  • The purge request for an employee in SAP SuccessFactors fails and the error message displayed is 'reviewing'.
  • The issue is specific to the Data Retention Management function.
  • The customer doesn't have learning integrated with the SuccessFactors system OR their configuration is set as expected according to KBA 2179378 - Purge Request fails automatically with "Reviewing..." status


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors Platform all versions

Keywords

SAP SuccessFactors, Employee Central, Data Retention Management, Purge, Failed, Reviewing, Country of Registration, Name Information, countryOfRegistration , KBA , LOD-SF-PLT-DRM , Data Retention Management , How To

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