Symptom
Post-restore of the Tenant DB system, the following issues are observed:
USERNAME-PASSWORDandSYS_XS_RUNTIMEusers are frequently locked permanently, as indicated in system traces:[2676218]{-1}[20/63012603318] 2024-12-13 21:51:22.271218 e Authentication catalog_authmgr.cc(00903) : user SYS_XS_RUNTIME is locked forever [2676081]{-1}[23/63012613600] 2024-12-13 21:51:22.661839 e Authentication catalog_authmgr.cc(00903) : user SYS_XS_RUNTIME is locked forever- Missing or inconsistent Secure Store File System (SSFS) keys:
[2601419]{-1}[12/-1] 2024-12-13 21:51:19.028011 w Crypto RootKeyStoreConsistencyChecker.cpp(00164) : SSFS key of type/version Redo log/0 is inconsistent - Errors preventing recovery of logs during the system start:
[2677042]{-1}[-1/-1] 2024-12-13 21:50:50.025659 e Logger RecoveryHandlerImpl.cpp(02673) : Missing log, cannot recover starting from 0x75a15764ec3, restart pos 0x75a15764f00 - Services like
xscontroller,xsexecagent, andasusaaserverare stopped.
Read more...
Environment
SAP HANA DB Version 2.0
Product
SAP HANA, platform edition 2.0
Keywords
Tenant DB, Restore, Schema, User Lock, SSFS Inconsistencies , KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , HAN-DB-SEC , SAP HANA Security & User Management , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview