Symptom
Post-restore of the Tenant DB system, the following issues are observed:
USERNAME-PASSWORD
andSYS_XS_RUNTIME
users are frequently locked permanently, as indicated in system traces:[2676218]{-1}[20/63012603318] 2024-12-13 21:51:22.271218 e Authentication catalog_authmgr.cc(00903) : user SYS_XS_RUNTIME is locked forever [2676081]{-1}[23/63012613600] 2024-12-13 21:51:22.661839 e Authentication catalog_authmgr.cc(00903) : user SYS_XS_RUNTIME is locked forever
- Missing or inconsistent Secure Store File System (SSFS) keys:
[2601419]{-1}[12/-1] 2024-12-13 21:51:19.028011 w Crypto RootKeyStoreConsistencyChecker.cpp(00164) : SSFS key of type/version Redo log/0 is inconsistent
- Errors preventing recovery of logs during the system start:
[2677042]{-1}[-1/-1] 2024-12-13 21:50:50.025659 e Logger RecoveryHandlerImpl.cpp(02673) : Missing log, cannot recover starting from 0x75a15764ec3, restart pos 0x75a15764f00
- Services like
xscontroller
,xsexecagent
, andasusaaserver
are stopped.
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Environment
SAP HANA DB Version 2.0
Product
SAP HANA, platform edition 2.0
Keywords
Tenant DB, Restore, Schema, User Lock, SSFS Inconsistencies , KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , HAN-DB-SEC , SAP HANA Security & User Management , Problem
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