SAP Knowledge Base Article - Preview

3554754 - Unable to proceed with Lumira installation with error : INS00013

Symptom

  • Lumira upgrade process is stuck at the step where it asks for Existing CMS Deployment Information. An error message is displayed stating that Either the remote CMS cannot be reached, or the logon credentials are incorrect. INS00013.


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x
  • Linux OS

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

Lumira, upgrade, remote cms, INS00013 , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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