3554847 - Unable to download/apply Custom Language after successfully uploaded in Manage Languages

• After successfully uploading a custom language pack in the system, the translations are not applied as expected.
• An attempt to download the uploaded file results in an error message: "The selected locale does not contain any keys for export."

SAP SuccessFactors HCM Suite

1. Upload a custom language pack in Manage Languages.
2. Check for the translations in the system, they are not displayed.
3. Attempt to download the uploaded file, an error message is displayed.

The issue occurs due to the presence of "]]>".

For example:

... <a href='[[DATA_LIST_SAMPLE_PAGE]]]> data</a>."

Please notice the "]]>" should it be "<a href='[[DATA_LIST_SAMPLE_PAGE]]'> data</a>"?

When we save labels, they will be encoded to XML. "]]>" is an ending signal in XML, which causes XML decoding failed.

1. Check the content of the file for any errors.
2. Fix the error in the file by removing the "]]>" value.
3. Delete the old custom locale.
4. Create a new custom locale.
5. Upload the corrected file.

2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors - SAP for Me

SAP SuccessFactors, Onboarding, custom language pack, upload, translations, error, locale, XML decoding, CSV file, Manage Language & Text Replacements. , KBA , LOD-SF-PLT-LAN , Manage Language & Text Replacements , Problem