SAP Knowledge Base Article - Public

3554872 - Unable to Save changes in Custom Card under Manage Home Page because the button is grayed out

Symptom

I am not able to save changes to a custom card created in the Organizational Updates section under "Manage Home Page" tool.

The 'Next'/'Save' buttons remains disabled even after populating all mandatory fields.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Navigate to Manage Home Page > Organizational Updates
  2. Edit one of the custom cards created
  3. Observe that the 'Save' button remains disabled even though

Cause

The issue arises when all mandatory fields are not populated. This includes the "Content" field of the custom card when selecting a template.

Resolution

  1. Ensure all mandatory fields are populated, including the "Content" field of the custom card.
  2. Erase the default text in the "Content" field and add the your content.
  3. Click outside of the content field box. The 'Next'/'Save' button should now be enabled.

See Also

Creating or Editing Cards for the Home Page

Keywords

Manage Home Page, Organizational Updates, Save button disabled, mandatory fields, custom card, content field. , KBA , LOD-SF-PLT-TIL , Custom Tile/Card Issues , Problem

Product

SAP SuccessFactors HCM Suite all versions

Attachments

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