Symptom
Universal Retention Period set to e.g. 730 days but Change Audit reports still capturing data up to 3 years old.
Environment
SAP SuccessFactors HCM
Reproducing the Issue
- Go to Manage Audit Configuration
- Set "Universal Retention Period" to 730 days.
- Then trigger a Change Audit Job.
- The audit captures data older than the retention period.
- No "Specific Retention Policies" have been created to account for the presence of data older than the Universal Retention Period.
Cause
The data found in the audit report was not purged per the Universal Retention Period and pulled by the Change Audit was not purged because the data belonged to EC data types such as employmentInfo, jobInfo, benefits, etc.
Per KBA 3286668 - What's the oldest date that can be pulled in Change Audit Report for an instance? the default Universal Retention Period is 730 days (2 years).
When the default is being used most EC and MDF data is excluded from the auto-purging.
Resolution
If customers would like to proceed with purging data older than 730 days, they must manually click the “Save” button again in the Manage Audit Configuration UI.
This action serves as a double confirmation, allowing the system to purge the EC/MDF data entirely.
See Also
3286668 - What's the oldest date that can be pulled in Change Audit Report for an instance?
Access to Audit Data Now Limited to the Last 3 Years | SAP Help Portal
Keywords
SuccessFactors, Manage Audit Configuration, Universal Retention Period, Change Audit, 730, 1095, EC, MDF, Specific Retention Policy. , KBA , LOD-SF-PLT-CHA , Change Audit , Problem