SAP Knowledge Base Article - Public

3555187 - Display Name is empty in Review New Hire Data - Onboarding

Symptom

'Display Name' field is empty when initiating Review New Hire Data. The below configuration was done to ensure it is correctly displayed:

  1. In 'Configure people profile' > click on General Setting > Name Format field is configured.
  2. Go to Manager Data > Name Format is also configured.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

Cause

The 'Display Name' field was previously included in the Personal Info section.

Resolution

Do not include Display Name field in the Personal Info section, just control this via Name Format.

See Also

Configuring General Display Name | SAP Help Portal

Keywords

Onboarding, General, display, Name, field, empty, New, hire, data, review, blank, missing, nothing, OBX, 2.0 , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding all versions