SAP Knowledge Base Article - Public

3555199 - "Couldn't load file" error in Payable Analytics

Symptom

When logging into the Fiori Launchpad, in Accounts Payable tab few apps displays the message "Cannot load tile" for analytic apps.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Logon to Fiori launchpad and choose the analytic apps tab.
  2. Some analytical apps show "Cannot load tile" error.

Cause

  • By default, analytical apps use currency "EUR" as display currency.
  • However, when the currency in KPI workspace is changed to other currencies, the related exchange rates may not be maintained.

Resolution

Maintain the related exchange rate in the 'Maintain Exchange Rates' app. For more detailed instructions, refer to the KBA 3047239 - How to change the displayed currency in Aging Report for Accounts Payable App.

For example, if the analytical app's display currency is changed to "JPY", maintain the exchange type M, currency EUR->JPY.

See Also

3047239 - How to change the displayed currency in Aging Report for Accounts Payable App.

Keywords

Payable Analytics, Cannot load file, currency/unit conversion error, Maintain Exchange Rates, KPI workspace, display currency, exchange rate. , KBA , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions