SAP Knowledge Base Article - Public

3555208 - Error message raised while adding a new Link as an Attachment under Leads

Symptom

Error message raised while adding a new Link as an Attachment under Leads
Error: "The URL <url>  you entered is not secure. Please enter a secure URL"

Environment

  • SAP Sales Cloud and SAP Service Cloud Version 2
 

Reproducing the Issue

  1. Open Navigation Menu
  2. Go to Leads
  3. Open any Lead
  4. Go to Attachments section
  5. Click on + icon
  6. Click on Add Link
  7. Enter a Title and URL
  8. Error: "The URL <url> you entered is not secure. Please enter a secure URL"

Cause

Incorrect URL format used

Resolution

Please use the full URL structure. 
For example: Use https://www.sap.com instead of www.sap.com

Keywords

error, attachment, The URL you entered is not secure. Please enter a secure URL, URL, link, website, add , KBA , CEC-CRM-DOS , Document Service for SAP Sales/Service Cloud , CEC-CRM-LEA , Lead for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0