Symptom
The LinkedIn hyperlink can be added via a User Information block on the full people profile.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Employee Profile
Reproducing the Issue
- Enable field via BCUI > Employee Profile.
- Add the field to User Information Block via Configure Latest People Profile.
- Observe the link appears on the profile.
- It redirects to a generic URL to LinkedIn website.
Cause
Working by design.
Resolution
This field is designed to enable end-users to navigate directly to LinkedIn website, however does not set up specific integration to each users' profile. This is a system limitation.
Product Engineering this field will be deprecated tentatively in 2H2026.
We encourage you to submit an enhancement request to have this functionality considered within future development cycles – you can do this on our Customer Community Portal at http://community.successfactors.com/. For detailed steps please refer to KBA 2090228 on “How to submit an enhancement request”.
See Also
2911357 - Adding Links to People Profile Portlet - SuccessFactors Employee Profile
Keywords
LinkedIn, header, icon, employee profile, incorrect url, search, link , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Product Enhancement
SAP Knowledge Base Article - Public