SAP Knowledge Base Article - Preview

3555356 - Unable to update users' Manager ID with the user import functionality

Symptom

  • Importing users using the user import functionality of User Management: Import CSV File with Full User Profile
  • Unable to upload manager details via the import file option in Identity Authentication Service.
  • Error message: "The CSV file failed to be imported. Contact your system administrator for assistance. "


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Environment

Identity Authentication Service

Product

SAP Cloud Identity Services all versions

Keywords

Identity Authentication Service, manager details, import file, CSV file, Global User ID, user importing , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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