Symptom
You have added an extension field under the "Relationship" facet in Contacts or Account with the following Extension Scenario:
- Contact - General Information to Target Group - Contact Selection
- Business Partner Relationship - General Information to Target Group - Target Group Selection Conditions for Account Contact
When using this Extension Field to determine members for a Target Group, it does not work correctly.
Environment
SAP Cloud for Customer
Cause
The Member Determination and Advanced Search for Target Groups will only allow 'General Information' Extension Scenario to be used.
Resolution
It's not possible to use a KUT field that is under 'Relationship' for Member Determination.
Alternatively, you can use 'Contact - General Information' and 'Account - General Information' for member determination.
Keywords
extension field, target group, member determination, extension scenario, relationship , KBA , LOD-CRM-MKT-TG , Target Groups , Problem