SAP Knowledge Base Article - Public

3555400 - Member Determination For Target Groups Does Not Work with 'Relationship' Extension Field

Symptom

You have added an extension field under the "Relationship" facet in Contacts or Account with the following Extension Scenario:

  1. Contact - General Information to Target Group - Contact Selection
    1. Business Partner Relationship - General Information to Target Group - Target Group Selection Conditions for Account Contact

When using this Extension Field to determine members for a Target Group, it does not work correctly.

Environment

SAP Cloud for Customer

Cause

The Member Determination and Advanced Search for Target Groups will only allow 'General Information' Extension Scenario to be used.

Resolution

It's not possible to use a KUT field that is under 'Relationship' for Member Determination.

Alternatively, you can use 'Contact - General Information' and 'Account - General Information' for member determination. 

Keywords

extension field, target group, member determination, extension scenario, relationship , KBA , LOD-CRM-MKT-TG , Target Groups , Problem

Product

SAP Cloud for Customer core applications 2411