3555427 - Dump Is Raised When You Are Restarting Huge Amount of Application Errors in Web Service Message Monitoring

You are restarting application error for a specific interface with a huge amount of data (for example around 100.000) and a dump with a standard error is raised and you need to close the object.

The error occurs when you use the restart functionality by "Based on filter criteria" from web message monitoring tool.

SAP Cloud for Customer

1. Go to the Administrator work center.
2. Go to the General Setting work center view.
3. Open the Web Service Message Monitoring under System Administration.
4. Choose "Erroneous" query.
5. Filter by Service Interface field in advanced search and press Go.
6. Choose Restart button, specifically "Based on filter criteria" action.

The limit of data you are trying to restart at once is bigger than the limit of records allowed by C4C, which is under 1000 records. 

It excepts the system offset and the dump appears.

In order to resolve the issue, you will need to restart the message in batches of 1000 records. You can do the following:

1. Go to the Administrator work center.
2. Go to the General Setting work center view.
3. Open the Web Service Message Monitoring under System Administration.
4. Choose "Erroneous" query.
5. Filter by Service Interface field in advanced search and press Go.
6. Click on the "Select" box next to the "Status"
7. Use the Restart button and hit Selected.

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