SAP Knowledge Base Article - Public

3555481 - Error 'validation.invalidLifeCycle' in Opportunity Creation

Symptom

Error to create opportunity: validation.invalidLifeCycle.

Environment

  • SAP Service Cloud v2
  • SAP Sales Cloud v2

Reproducing the Issue

  1. Go to Guided selling view.
  2. Click on the + button.
  3. Fill the mandatory fields.
  4. Click on Save.
  5. Receive the error: validation.invalidLifeCycle.

Cause

In Settings >> Opportunity >> Status,  the status code for Opportunity Type OPPT was set without creating a custom status. However, in Settings >> Opportunity >> Document Type, the OPPT document type is disabled.

Resolution

There are two alternatives.
A. Set the OPPT Document type as active.

  1. Go to Settings.
  2. Under Opportunity section, enter the Document Type view.
  3. Enable Active option for OPPT document type.


B. Create a new status set up for the custom document type.

  1. Go to Settings.
  2. Under Opportunity section, enter the Status view.
  3. Click on the + button.
  4. Select your custom document type and configure the status.

Keywords

Opportunity, Guided selling, Status, Document type, Validation, Cycle , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , How To

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0