SAP Knowledge Base Article - Preview

3555495 - Authentication Issues after Certificate Renewal in SAP SuccessFactors Incentive Management

Symptom

  • Users unable to log into Portal UI after certificate renewal.
  • Error message: "An error occurred during validation of the received message from the Identity Provider.. Ref number: 7b8a6c46-d8bd-4537-a71a-d2346a28b2f0" is displayed.


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Environment

SAP SuccessFactors Incentive Management

Keywords

SAP SuccessFactors, Incentive Management, Certificate Renewal, Authentication Issues, IAS Instance, Certificate Update. , KBA , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , BC-IAM-IDS , Identity Authentication Service , CEC-SAL-COM , SuccessFactors Incentive Management , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem

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