SAP Knowledge Base Article - Preview

3555516 - Accounts are missing on the Distribute Template to Accounts tool

Symptom

When trying to distribute block-based templates from an account, no other accounts are shown in the Available accounts in distribute overlay despite having other accounts connected as checked in the account switch menu, for example.


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys all versions

Keywords

template replication, distribution, distribute, email campaign , KBA , CEC-EMA-COR , Core functionality , CEC-EMA-EDI-VCE , VCE Editor , CEC-EMA-ACA , Account Administration , Problem

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