3555675 - Fields Disappear and Display as Uncheked After Being Selected in Recruiting Rule Expression - Recruiting Management

When selecting an expression field in recruiting rules and then clicking anywhere on the page, the expression field disappears and is shown as unchecked.

SAP SuccessFactors Recruiting Management

1. RCM rules configuration > expression statement > choose a recruiting field
2. Click anywhere on the page
3. The selected field disappears and is shown as unchecked

In the recruiting XML template, the affected field's definition has incorrect formatting, such as having line breaks in the field label. This will lead to extra spaces in the field label and prevents the field from being selected in the rule expression.

This issue usually occurs when importing the template using an XML file from Provisioning.

 - Example of field definition with a line break:

<field-label><![CDATA[This is a field 
label]]></field-label>

Ensure that field definitions are all correct in the recruiting XML template.

 - Fixing from Provisioning:

1. Download the XML template from Provisioning.
2. Fix the formatting issues in the XML file, such as line breaks in the field label.
3. Import the updated template. 

 - Fixing from the Manage Templates tool:

1. Go to Manage Templates > Recruiting Management
2. Edit the template.
3. Click "xx Fields defined. Click to modify."
4. Locate the affected field and remove extra spaces from the Field Label.
   • Click "Add More+" below the field label to review existing translations. Remove extra spaces if there are any.
5. Click Finished
6. Publish the template.

Note: Line breaks in the field label will appear as extra spaces. Certain formatting issues may not be visible when viewed from the 'Manage Templates' tool, but re-typing the field label can fix this.

KBA 2365214 - Using the Manage Templates Tool in SuccessFactors Recruiting

Configuring Job Application Template - Help Portal

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