SAP Knowledge Base Article - Preview

3555732 - How to Create Autoflow for Case Processor Change?

Symptom

How to create an autoflow to get a notification for when processor has changed in existing case or the processor is assigned in new case?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

  • SAP Sales Cloud Version 2
  • SAP Service Cloud Version 2 

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

Autoflow, Case, Processor, Condition, Notification , KBA , CEC-CRM-AFL , Autoflow for SAP Sales/Service Cloud , How To

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