SAP Knowledge Base Article - Preview

3555797 - Cloud Connector - Connection status not updated in BTP

Symptom

While disconnecting the cloud connector from the SAP Cloud Connector for a tenant, it's status is not updated in the SAP BTP NEO environment.

The force disconnect option (Account Explorer -> Connectivity -> Cloud Connector) is also non-responsive.


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Environment

SAP Business Technology Platform

SAP Business Technology Platform Neo Environment

Product

Cloud Integration all versions

Keywords

"SAP Cloud Connector force disconnect" "force disconnect" "cloud connector status" "status not updated cloud connector" , KBA , BC-NEO-CON , Neo to On-premise Connectivity service , Problem

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