SAP Knowledge Base Article - Preview

3555947 - Account Remains Obsolete After Being Activated on the External System and Replicated to C4C

Symptom

The account was set to obsolete via replication. After that, the same account was updated once again via a technical user, and the status remained obsolete instead of being changed to active, even though the deleted indicator was set to false.


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Environment

  • SAP Cloud for Customer
  • S/4HANA
  • Master Data Management 
  • ERP

Product

SAP Cloud for Customer core applications all versions

Keywords

Account, Obsolete, Activated, External System, MDG, S/4HANA, ERP, Replicated to, Replication, Active, C4C, Cloud for Customer, ReleasedIndicator, False, DeletedIndicator, True. , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

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