3555973 - Unposted Supplier Credit Memo Due to Error: "Referenced invoice XX-1.2 was not posted successfully"

• An error occurs when attempting to post a supplier credit memo.
• The error message displayed is "Referenced invoice XX-1.2 was not posted successfully".
• Note: 'XX' refers to the Supplier Invoice document ID.

SAP Business ByDesign

1. Navigate to the General Ledger work center.
2. Access the Source Documents sub-view.
3. Search for the respective Supplier Credit Memo ID.
4. The document is unposted due to the error "Referenced invoice XX-1.2 was not posted successfully".

• The Supplier Credit Memo is not posted into accounting as the reference supplier invoice has a Process Communication Error "Supplier Invoice XX / XX-1.1; Coding Block Assignment cannot be changed".
• A failed message with an error "Supplier Invoice XX / XX-1.1; Coding Block Assignment can not be changed" can be observed in the backend.
• The error occurs because the Cost Distribution in the relevant Supplier Invoice is incorrectly maintained.

To resolve the issue, follow these steps:

1. Cancel the Credit Memo and the referenced Supplier Invoice.
2. Create a new Invoice with accurate Cost Distribution.
3. This allows the new Supplier Invoice to be posted to accounting without any error messages following which a new credit memo can be posted successfully as well.

Supplier Invoice, Error, Posting, Coding Block Assignment, Process Communication Error, Supplier Credit Memo. , KBA , SRD-FIN-GL , General Ledger , Problem