3555985 - Federated Content Unavailable After User Email Address Change in Workzone

• You are using Identity Provisioning between a remote content provider of a backend SAP system, and SAP Build Work zone.
• The target system on IPS is with type “SAP Build Work Zone, standard edition"
• A user's email address was updated in the backend SAP system from where content is federated to SAP Build Work zone.
• Although you run on IPS system a resync job to update the Identity Provisioning on SAP Build Work Zone, when navigating in “Site manager – Setting” to “Identity Provisioning” tab, the user in “Explore Role Assignments” is still with the old email.

Identity Provisioning and Role Assignment
SAP Cloud Portal Service
SAP Build Work zone Standard edition
SAP Build Work zone Advanced edition
SAP SuccessFactors Work Zone

Workzone, federated content, user email address, update, refresh, delete, align, backend SAP systems, skipOperations, transformation , KBA , EP-WZ-AIP , Identity Provisioning Connectivity and Role Assignment , Problem