/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
After a reboot of the SAP HANA Cloud database, the indexserver logs indicate a large number of errors with the following trace line:
```
e Crypto SecurityHelper.cpp(00076) : %%% [error: 300013] [correlation id: []] open channel: (sockfd:109#49, part:-1, client:{[IP] (PROXY=[PROXY])},
error while doing SSL initialization or handshake with [session] initial_receive_timeout = 5000 ms: SSL handshake failed: Channel closed during handshake
```
Read more...
Environment
SAP HANA Cloud
Keywords
KBA , HAN-CLS-HC , HANA Cloud Services HANA Cloud , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)