SAP Knowledge Base Article - Public

3556191 - Error - ID Mapping For External Value XXX Of PLANT_ID Missing .

Symptom

While performing request external pricing on sales quote you get an error "ID Mapping For External Value XXX Of PLANT_ID Missing"

Environment

SAP Cloud for Customer

Reproducing the Issue

1.Go to Sales facet 

2.Select the sales quote and quote Id 

3.Click on "Request external pricing"

4. Error appears "ID Mapping For External Value XXX Of PLANT_ID Missing" 

Cause

ID mapping for ERP plant is missing under the ID mapping for integration.  

Resolution

Maintain the ID mapping for ERP plant under the ID mapping for integration .

As per the latest Iflow (2005 or above) Plant is necessary in CPI and it generates the node <ItemPlantParty> in response to C4C .

See Also

With 2005 release we have introduced plant in C4C , now you can replicate plants from S4 to C4C (i.e organizational unit with function -Plant in the organization structure).

Please refer to documentation inhttps://help.sap.com/doc/f48bc5b3d74141c28b3a1829f65da867/CLOUD/en-US/a716d80acaf64fea81c1de0739d05f05.pdf

Please replicate plants using above document or create manually organizational unit with function -Plant and make ID mapping in system.

Keywords

Plant_id , sales quote , external pricing , id mapping for plant , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

Product

SAP Cloud for Customer core applications all versions