SAP Knowledge Base Article - Public

3556195 - The duration of the assigned item does not update when modified in the To-Do tile on the homepage of successfactors

Symptom

The duration of the assigned item does not update when modified in the To-Do tile on the homepage of successfactors

Environment

SAP SuccessFactors Learning

Reproducing the Issue

For example when you review:

  1. 'For You Today' section on bizx side you might see 1.0 hours duration
  2. In learning plan in new learning experience for the same course details you see 2 hours duration

Cause

  • This issue is known and due to a difference in the formatting logic of the course duration between Bizx Home Page Learning cards and ILX cards.
  • ILX shows the correct format but not the Bizx Home page cards. 

Resolution

ILX [New learning experience] is correct and we are targeting 2H 2025 for the fix to correct the Bizx Home Page card display.

Keywords

Duration, LRN-163563, Course Duration, bizx home page card duration, card duration, ILX duration, new learning experience duration , KBA , LOD-SF-LMS-TIL , Landing Page and Tiles , Problem

Product

SAP SuccessFactors HCM Core 2411