SAP Knowledge Base Article - Public

3556223 - About Estimated Log off Time in User Logon Activity Report

Symptom

How to interpret the value of 'Estimated Log Off' time in the report User Logon Activity.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Goto Business Analytics Workcenter
  2. Design Reports
  3. Open Report 'User Logon Activity
  4. Add 'Estimated Log off Time' in Rows

It either shows Yes or No

Cause

Log on time is captured when the user logs in to the system. 

Log off time is captured when the user clicks on log off button.

Resolution

In case the user does not click on log off button and closes the tab, we try to estimate the logoff time. in this case, the field "estimated logoff time" is marked as true. Please note that we might not be able to estimate the user logs in all cases. 

Duplicating the tab is not supported for logon analytics. It might result in incorrect duration calculation.

Keywords

Logon Activity Report, Estimated Log off , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem

Product

SAP Cloud for Customer add-ins 2024