3556227 - Error message:No agent determined (rule id '/FUNC/1PLANT_RES') or No agent determined (rule id '/FUNC/OP_PURCH)

 Error might appear with any purchasing document  and any function defined in SSCUI "Define function profiles"

"No agents determined after execution of responsibility determination rule"

1. Navigate to the APP 'Flexible Workflow Administration'.
2. Enter the PR (purchase requisition) ID in the Business Object ID field (if the PR ID is not 10 digits, add 00 in prefix).
3. Select the workflow item and open it.
4. Observe the status, which could be 'error'/ 'In process'/ 'blank'/ 'cancelled'
5. Click on the Step log button
6. Error"No agent determined (rule id '/FUNC/1PLANT_RES') " is visible.
7. Expand the error No users found for task '.
8. Expand the error 'Retrieval of responsibility rules failed '.
9. Here, error should be visible'No agents determined after execution of responsibility determination rule'.

 Note: The above is applicable for any document not just PR.

There is no Team created in the APP "Manage Teams and Responsibilities " for the recipient for example "Operational Purchasing " that can be see in the approval step.

or

Team exists as per above mentioned details however the all the definitions in Team are not matching with the details in the document.

Ensure to change the definitions in the Team so that it matches with the document details.

or

Change or add the details in the document is that they match with the definitions of the Team.

KBA , MM-FIO-PUR-REL-2CL , Fiori UI for Purchasing Approval (Public Cloud) , Problem