Symptom
When trying to add a product to the cart or modify the quantity of the existing products(or other operations that could trigger the cart calculation), the cart cannot be calculated successfully, and throw the exception in the backend/Kibana like the below:
java.lang.IllegalStateException: Cart model *** was not calculated due to: de.hybris.platform.jalo.order.price.JaloPriceFactoryException: No price defined for product: Product '553637' (8796320563201) pg: null user: anonymous[8796093087748] ug: null quantity: 2 unit: Unit 'test' type 'test' (8796125822986) currency: 8796093120545->USD date: 12/30/24 8:26 PM net: false
** Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.**
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Environment
- SAP Commerce
- SAP Commerce Cloud
Product
Keywords
cart calculation, re-calculate, Entries, PriceRow, Currency, Unit, giveAwayMode, Base, findBasePrice, product , KBA , CEC-SCC-COM-PRO-PE , Promotion Engine , CEC-SCC-PLA-PL , Platform , Problem
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