SAP Knowledge Base Article - Public

3556392 - Configuration for Sender Email Domain is not transportable in SAP S/4HANA Cloud Public Edition

Symptom

The Transport button is grayed out in the "Table View" while attempting to transport Output Management configurations for the following parameters:

  • Default Email Sender Address for Email Outbound
  • Allowed Email Sender Domains for Email Outbound
  • Allowed Email Receiver Domains for Email Outbound

This prevents the transport of these configurations to the target system.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  • Open Define Allowed Email Sender Domains for Email Outbound in the system.
  • Navigate to the Menu and select Table View.
  • Observe that the Transport field is disabled. 

Cause

The issue is due to system design. The Define Allowed Email Sender Domains for Email Outbound configuration is non-transportable and must be maintained individually in each tenant.

Resolution

  • Navigate to the Implementation Activities app.
  • Use this app to maintain the configurations directly in each tenant.
  • Ensure the required access by assigning the business role SAP_BR_BPC_EXPERT.
  • If needed, create a custom business role using the SAP-delivered template: Configuration Expert - Business Process Configuration (SAP_BR_BPC_EXPERT).

See Also

Regulating Email Outbound | SAP Help Portal

Setting Up Output Management (1LQ)

Keywords

Transport Output Management, SAP S/4HANA Cloud Public Edition, Email Outbound, Implementation Activities, grayed out transport button. , KBA , CA-GTF-OC , SAP S/4HANA output management , BC-SRV-COM-OM , Output Management: Email Templates , Problem

Product

SAP S/4HANA Cloud Public Edition all versions

Attachments

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