Symptom
The Transport button is grayed out in the "Table View" while attempting to transport Output Management configurations for the following parameters:
- Default Email Sender Address for Email Outbound
- Allowed Email Sender Domains for Email Outbound
- Allowed Email Receiver Domains for Email Outbound
This prevents the transport of these configurations to the target system.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open Define Allowed Email Sender Domains for Email Outbound in the system.
- Navigate to the Menu and select Table View.
- Observe that the Transport field is disabled.
Cause
The issue is due to system design. The Define Allowed Email Sender Domains for Email Outbound configuration is non-transportable and must be maintained individually in each tenant.
Resolution
- Navigate to the Implementation Activities app.
- Use this app to maintain the configurations directly in each tenant.
- Ensure the required access by assigning the business role SAP_BR_BPC_EXPERT.
- If needed, create a custom business role using the SAP-delivered template: Configuration Expert - Business Process Configuration (SAP_BR_BPC_EXPERT).
See Also
Keywords
Transport Output Management, SAP S/4HANA Cloud Public Edition, Email Outbound, Implementation Activities, grayed out transport button. , KBA , CA-GTF-OC , SAP S/4HANA output management , BC-SRV-COM-OM , Output Management: Email Templates , Problem
Product
Attachments
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