Symptom
Offboarding tasks were created but not displayed on offboardee's home page.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Initiated offboarding and completed Review Employee Data step.
- The offboarding tasks were created in offboarding dashboard.
- Log in as the offboardeee.
- The offboarding task tile is not visible on the home page.
Cause
The Employee Data Review step was configured in the offboarding process variant but was skipped due to the execution failure of the ONB2_OFB_EmployeeReviewCheck rule.
Resolution
- Adjust the ONB2_OFB_EmployeeReviewCheck rule condition.
- Re-trigger offboarding for the impacted offboardee.
- Complete the 'Employee Data Review step'.
- The offboarding task tile should populate as expected.
See Also
Keywords
Offboarding, Home Page, Task Not Displayed, ONB2_OFB_EmployeeReviewCheck, offboarding task, offboarding to do tile, offboarding tile, custom offboarding task, offboardee home page, offboardee task , KBA , LOD-SF-OBX-OFT , OFB Tasks , Problem
Product
SAP SuccessFactors Onboarding all versions