SAP Knowledge Base Article - Public

3556458 - Offboarding task not displayed on offboardee's home page - Onboarding

Symptom

Offboarding tasks were created but not displayed on offboardee's home page.

Environment

SAP SuccessFactors Onboarding



Reproducing the Issue

  1. Initiated offboarding and completed Review Employee Data step.
  2. The offboarding tasks were created in offboarding dashboard.
  3. Log in as the offboardeee.
  4. The offboarding task tile is not visible on the home page.

Cause

The Employee Data Review step was configured in the offboarding process variant but was skipped due to the execution failure of the ONB2_OFB_EmployeeReviewCheck rule.

Resolution

  1. Adjust the ONB2_OFB_EmployeeReviewCheck rule condition.
  2. Re-trigger offboarding for the impacted offboardee.
  3. Complete the 'Employee Data Review step'.
  4. The offboarding task tile should populate as expected.

See Also

Setting a Rule for Data Review by an Employee for the Exiting Employee

Keywords

Offboarding, Home Page, Task Not Displayed, ONB2_OFB_EmployeeReviewCheck, offboarding task, offboarding to do tile, offboarding tile, custom offboarding task, offboardee home page, offboardee task , KBA , LOD-SF-OBX-OFT , OFB Tasks , Problem

Product

SAP SuccessFactors Onboarding all versions