SAP Knowledge Base Article - Public

3556459 - Error: No Data Available for this Country/Region in New Hire Data Review Global Information Portlet - Onboarding

Symptom

An error message "No Data Available for this Country/Region" is displayed when editing the Global Information in New Hire Data Review page.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Initiate onboarding and go to New Hire Data Review.
  2. Enter Global Information, select one Country/Region.
  3. The error message "No Data Available for this Country/Region" is displayed.

Cause

The user is missing 'Employee Central Effective Dated Entities' permissions for globalInfo fields (Country/Region specific fields).

Resolution

  1. Go to Manage Permission Role.
  2. Select the user permission role and edit.
  3. Select the permission category 'Employee Central Effective Dated Entities'.
  4. Enable view/edit permissions for the Country/Region specific fields. These fields are named in the format of '3-char country code - field name'.

Keywords

No Data Available for this Country/Region, error, manual onboarding, global info, new hire, new hire data review, global information, CSF , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding all versions