Symptom
An error message "No Data Available for this Country/Region" is displayed when editing the Global Information in New Hire Data Review page.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Initiate onboarding and go to New Hire Data Review.
- Enter Global Information, select one Country/Region.
- The error message "No Data Available for this Country/Region" is displayed.
Cause
The user is missing 'Employee Central Effective Dated Entities' permissions for globalInfo fields (Country/Region specific fields).
Resolution
- Go to Manage Permission Role.
- Select the user permission role and edit.
- Select the permission category 'Employee Central Effective Dated Entities'.
- Enable view/edit permissions for the Country/Region specific fields. These fields are named in the format of '3-char country code - field name'.
Keywords
No Data Available for this Country/Region, error, manual onboarding, global info, new hire, new hire data review, global information, CSF , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem
Product
SAP SuccessFactors Onboarding all versions