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SAP Knowledge Base Article - PreviewSymptom
- When pasting a product item into a service ticket, the Unit of Measure (UOM) is automatically changed.
- The issue is universally applicable and not user-specific.
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Environment
Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
UOM, base UOM, product item, service ticket, SAP Cloud for Customer core applications, C4C, paste, default UOM. , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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