3556590 - Unable to Access Candidate in Manage Pending Hire When Using Dummy Start Date – Onboarding

• A candidate is initiated for onboarding from RCM with a default hire date of 12/31/2999.
• The process involves completing onboarding for this candidate and then updating the actual hire date in Manage Pending Hires (MPH).
• However, once the candidate reaches MPH, the record is not selectable, and no details appear on the dashboard except the hire date.

• SAP SuccessFactors Onboarding
• SAP SuccessFactors Employee Central

1. Transfer the candidate from Recruitment Management to Onboarding with a default hire date of 12/31/2999.
2. Complete the onboarding process for the candidate.
3. Move the candidate to Manage Pending Hires.
4. Attempt to update the hire date to the actual date in MPH.
5. Observe that the candidate name is blank on the dashboard, with only the hire date displayed.

The system only supports dummy hire dates up to the year 2099. Using a date beyond this limit (e.g., 2999) causes the candidate data to be inaccessible in MPH.

Set the dummy hire date to a maximum year of 2099. This ensures the candidate is visible and accessible in MPH. This behavior is consistent with Employee Central’s handling of effective date entities.

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