SAP Knowledge Base Article - Public

3556590 - Unable To Access Candidate in Manage Pending Hire When Start Date is Dummy - Onboarding

Symptom

The requirement is to initiate onboarding for a candidate from RCM with a default hire date of 12/31/2999.

The scenario is to complete Onboarding for this candidate and move the candidate to the Manage Pending Hire. Then, we will give the actual hire date in Manage Pending Hire.

But, once the candidate reaches Manage Pending Hire, it is not selectable, and no details are appearing on the dashboard other than Hire date. 

Environment

  • SAP SuccessFactors Onboarding
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Transfer the candidate from Recruitment Management to Onboarding with a default hire date of 12/31/2999.
  2. Complete the Onboarding process for the candidate.
  3. Move the candidate to Manage Pending Hire after completing Onboarding.
  4. Attempt to update the hire date to the actual date in Manage Pending Hire.
  5. Observe that the candidate name is blank in Manage Pending Hire, with only the Hire Date displayed on the dashboard.

Cause

The requirement is to have the Dummy until a maximum of 2099.

Resolution

With the new dummy date having a maximum year of 2099, the data is visible in MPH, and the candidate is accessible. This is the default expected behavior in EC for effective date entities.

Therefore, it is recommended that if a dummy date is required, the year should be set to 2099.

Keywords

Onboarding, MPH, Manage Pending Hires, Dummy, Start Date, Candidate , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding all versions