SAP Knowledge Base Article - Public

3556607 - Business User automatically locking in S/4HANA Cloud Public Edition after IAS job execution

Symptom

Business Users get locked inS/4HANA Cloud Public Edition after the Identity Authentication Service (IAS) job is executed.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Execute the read job in IAS.
  2. After the job completion, all users are locked in S/4HANA Cloud Public System.

Cause

The issue arises due to the execution of the Identity Provisioning Service (IPS) job, which updates the business user status. If the users are in an inactive status in the IAS system, they get locked in the S/4HANA Cloud Public system when the IPS job is executed.

Resolution

  1. Open the IAS system.
  2. Check the status of the users in the IAS system which are getting locked in the S/4HANA Cloud Public system.
  3. If the user is inactive, then the IPS will lock the user in the S/4HANA Cloud Public system when the IPS job is executed.
  4. The IPS job is executed when manually triggered.
  5. To do this:
  6. Open the Identity Provisioning system.
  7. Open source system IAS - source.
  8. Select Jobs -> Read job.

Keywords

S/4HANA Cloud Public system, IAS, User Locking, IPS job, Business User Management, User Status, Identity Provisioning Service. , KBA , CA-GTF-BUM , Business User Management , Problem

Product

SAP S/4HANA Cloud Public Edition all versions