SAP Knowledge Base Article - Public

3556673 - Talent Card Not Displaying Thai Characters in XML and CV (PPTC)

Symptom

  • In SAP SuccessFactors Succession & Development, Talent Card is not displaying Thai language labels from the performance trend element for Employee CV.
  • The system does not query rating labels that include Thai, according to an XML file check.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to People Profile of a Thai user
  2. Click on "Actions" and select "Create Talent Card".
  3. Select "Employee CV".
  4. Navigate to the column of interest and see that information in Thai characters are not retrieved.

Cause

This is a know issue with a code fix programed to be launched on the 1H2025 release.

Resolution

The code fix is already in construction for 1H2025 release. As a workaround you can use the Action-Print/PDF in pp3 header to select the wanted section to print. 

Keywords

SAP SuccessFactors, Succession & Development, Talent Card, Thai language, Thai characters, XML, Employee CV, script error, SFEDU-20203 , known issue, XML query, PPTC query, PPTC, deffect, EC, EP , KBA , LOD-SF-EP-PPTC , Pixel Perfect Talent Card , LOD-SF-SER-ANA , Analytics , Known Error

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Succession & Development all versions