SAP Knowledge Base Article - Public

3556752 - Issue with Purchase Order Status Not Updating After Release in SAP S/4HANA Cloud Public Edition

Symptom

  •  While creating Goods Receipt, Error message appears as "Purchasing document not yet released"
  •  The Purchase order is in status 'In approval ' but the approval status is 'Cancelled'.

Environment

SAP S/4HANA Cloud Public Edition

Cause

 Various errors

 One example is "User  XXX already processing Purchase order 1234.

Resolution

  1. Go to APP 'Flexible workflow Administrator'
  2. Search for respective Business object
  3. Click on Workflow Log
  4. Error shall appear like 'Error while executing application callback (Method 'result_callback')'
  5. Expand it and the understandable error shall be visible like 'User already processing Purchase order'

For all affected POs,

Withdraw and resubmit the PO 

 or

Do a dummy change like change quantity and save and again edit and change back to original quantity and save.

See Also

  • [2685359 - Purchase Order Workflow approval status - SAP for Me](https://me.sap.com/notes/2685359/E)
  • [2722979 - Using the option Withdraw from Approval in Purchase Orders - SAP for Me](https://me.sap.com/notes/2722979/E)
  • [3066568 - Purchase Order is in approval when workflow status is in error - SAP for Me](https://me.sap.com/notes/3066568/E)

Keywords

SAP S/4HANA Cloud Public Edition, Purchase Order, Status Not Updating, Approval Workflow, Goods Receipt, Error Message, Purchasing document not yet released, Flexible workflow Administrator, Workflow Log, Error while executing application callback, User already processing Purchase order, Withdraw, Resubmit, Dummy change, Change quantity. , KBA , MM-FIO-PUR-PO-WFL-CL , Purchase Order Workflow (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions