SAP Knowledge Base Article - Public

3556889 - Credit Limit Calculation Issue for Parent and Child Customers in SAP S/4HANA Cloud Public Edition

Symptom

  • In SAP S/4HANA Cloud Public Edition, when creating a sales order with a "Child/Subordinate" customer, the credit limit is checked for both the parent and child customers.
  • Credit check should be performed only for the Parent customer in the Parent, Child customer relationship.
  • Credit check should be performed only for the Child customer in the Parent/Child customer relationship.

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Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Assign the "Parent/Superordinate" customer & "Child/Subordinate" customer hierarchy and credit limit to the Parent customer in Credit Group customers using BP relationships.
  2. Create a sales order with the child customer.
  3. Observe that the credit check is performed for the parent and child customers.

Resolution

The credit check process can be controlled by assigning different credit check rules to parent and child business partners depending on the desired business scenario.

Scenario 1: Perform Credit Check Only for the Parent Business Partner

  • Assign the child business partner/customer account to a dedicated credit check rule (for example, Z*) that does not contain any credit check steps.
  • Assign the parent or superordinate customer account to a different credit check rule that contains the required credit check configuration.
  • As a result, the credit check is executed only for the parent business partner, while the child business partner is excluded from the credit check process.

Scenario 2: Perform Credit Check Only for the Child Business Partner

  • Configure the parent or superordinate customer account with a credit check rule that does not contain any credit check steps.
  • Assign the child business partner/customer account to the credit check rule containing the required credit check configuration.
  • As a result, the credit check is executed only for the child business partner, while the parent business partner is excluded from the credit check process.

This approach provides flexibility in determining the organizational level at which credit checks should be performed based on specific business requirements.

Keywords

SAP S/4HANA Cloud Public Edition, Credit Group Customers, BP Relationships, Parent Customer, Child Customer, Credit Limit, Sales Order, Check Rule, Business Partner,TUKM001, parent/child, parent, child , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions