SAP Knowledge Base Article - Public

3556889 - Credit Limit Calculation Issue for Parent and Child Customers in SAP S/4HANA Cloud Public Edition

Symptom

  • In SAP S/4HANA Cloud Public Edition, when creating a sales order with a "Child/Subordinate" customer, the credit limit is calculated for the child customer and not for the "Parent/Superordinate" customer.
  • This issue arises when assigning the "Parent/Superordinate" customer & "Child/Subordinate" customer hierarchy and credit limit is assigned in to the Parent customer in Credit Group customers using BP relationships.
  • Credit check should be performed only for the Parent customer in the Parent, Child customer relationship.

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Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Assign the "Parent/Superordinate" customer & "Child/Subordinate" customer hierarchy and credit limit to the Parent customer in Credit Group customers using BP relationships.
  2. Create a sales order with the child customer.
  3. Observe that the credit check is performed for the child customer.

Cause

Resolution

Assign the "Child/Sub-ordinate" customer a check rule without any active check steps.

  1. Go to configuration activity "Define Check Rules (SSCUI ID 102623)"Create the Check Rule Z* (No Active Check Steps).
    ex.
  2. Assign the child business partner with the new check rule Z* without any check steps.
  3. Note that assign the Parent/Superordinate customer account with a different Check rule than the "Child" customer account.
  4. Credit check will now be carried out only for the Parent Business partner.

See Also

Keywords

SAP S/4HANA Cloud Public Edition, Credit Group Customers, BP Relationships, Parent Customer, Child Customer, Credit Limit, Sales Order, Check Rule, Business Partner. , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions