3557166 - How to identify if a user with a certain email is present in the Embedded Analytics System

We have many scenarios where customers complain about a user not able to access/login to Embedded Analytics page with the below error.

The below error is displayed in IPS sync logs for job IAS_TARGET_SYSTEM_TNTA:

error=The request to create an entity has failed with: 409 Conflict 'User profile with email [john.doe@company.com] already exists' 
The attempt to retrieve the existing entity from the target system was unsuccessful. No user found from https://aaaayyyy.accounts.ondemand.com/service/scim/Users?filter=userName eq "REPJD2025",

The sample API call is: ' https://<sac_url>/service/scim/Users?filter=userName eq "<username>" 'or ' https://<sac-url>/api/v1/scim/Users/?filter=email eq "email@domain.com" '

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

• SAP SuccessFactors Sales Performance Management
  • Embedded Analytics

Embedded Analytics, Sales Cloud Analytics, User unable to login, IPS, API call, check user, check email. , KBA , CEC-SAL-EA , Embedded Analytics , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , How To