SAP Knowledge Base Article - Preview

3557166 - How to identify if a user with a certain email is present in the Embedded Analytics System

Symptom

We have many scenarios where customers complain about a user not able to access/login to Embedded Analytics page with the below error.

The below error is displayed in IPS sync logs for job IAS_TARGET_SYSTEM_TNTA:

error=The request to create an entity has failed with: 409 Conflict 'User profile with email [k.minor@ampwr.com] already exists' 
The attempt to retrieve the existing entity from the target system was unsuccessful. No user found from https://ayaygvkcm.accounts.ondemand.com/service/scim/Users?filter=userName eq "REP0205",

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Error displayed while logging into EA


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Environment

SAP SuccessFactors Sales Performance Management

  • Embedded Analytics

Product

SAP SuccessFactors Incentive Management 2024

Keywords

  • Embedded Analytics, Sales Cloud Analytics, User unable to login, IPS.
, KBA , CEC-SAL-EA , Embedded Analytics , How To

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