SAP Knowledge Base Article - Public

3557193 - Error "Business Partner does not exist" when creating Credit Limit Request in SAP S/4HANA Cloud Public Edition

Symptom

  • When attempting to create a Credit Limit Request for a customer, who has the Business Partner role SAP Credit Management (UKM000), an error message is encountered stating "Business partner does not exist."
  • Despite the activation of the 1QM scope item, the related functionality cannot be enabled.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Activate the 1QM scope item in SAP S/4HANA Cloud Public Edition.
  2. Attempt to create a Credit Limit Request for customer with the Business Partner role SAP Credit Management (UKM000).

Cause

Currently the "Case Type for Credit Limit Req. = FDCA" is assigned, which is used for a different process.

Resolution

  1. Open the Customizing activity "Create Credit Segments" (SSCUI ID 102104).
  2. In the details of the Credit Segment ex.1000.
  3. Assign the correct case type for credit limit requests in the credit segment configuration.
  4. Use case type YFCR for credit limit request.

See Also

Keywords

SAP S/4HANA Cloud Public Edition, Credit Limit Request, Business Partner does not exist, Error, 1QM scope item, Credit Management, UKM000, SSCUI ID 102104, Credit Segment, YFCR case type. , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions