SAP Knowledge Base Article - Preview

3557217 - Unable to login to BI after making access changes from Database side.

Symptom

  • Getting the following error message in Central Configuration Manager: "Failed to retrieve cluster name from the database. Reason SAP BusinessObjects Bi Platform CMS: Unable to connect to the CMS system database "XXXX". Reason [Microsoft][ODBC SQL Driver][SQL Server]Login failed for user 'XXXX'.."
  • ODBC Test connection getting failed


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Windows Operating System

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

ODBC Test connection failed , Unable to login to CMC BI Launchpad CCM , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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