SAP Knowledge Base Article - Public

3557259 - Comments do not load in View mode in a table on SAC

Symptom

  •  In View mode, the comments do not load, however, in Edit mode, the comments load and remain visible when toggling back to View mode. 
  • And if exit the story and return back to it in View mode, the comments not load.

Environment

SAP Analytics Cloud Enterprise 2024.21.11

Reproducing the Issue

  1. Open the story - story filter/optimized 
    1. The issue will occur in the view mode and the comments won't load
  2. Or open the story in edit mode, then open view mode in a new tab
    1. The issue persists 
  3. Open the prior version where the comments loaded fine in View mode: page filter/classic 

Cause

Dimension hierarchy information for Page and Story Filters are not persisted when story is converted to optimized mode.

Resolution

Add a Input Control with the time period or add a comment filter in the Builder Panel with the time period.

See Also

Keywords

comments aren't working, sac, do not load, view mode, cloud analytics, widget, optmized, classic , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0