SAP Knowledge Base Article - Preview

3557261 - After upgrade to bi 4.3 some user still see old ui tool bar in schedule and view result for crystal reports.

Symptom

  • After upgrade from bi 4.2 to bi 4.3 some user is not able to see the new UI Toolbar for crystal report.
  • Issue is not happening with all the users.
  • Old UI Toolbar.

  • Expected UI Toolbar


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.3
  • All supported operating system

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

BILP, 4.3, upgrade, users, BI, settings, 4.2, customization , KBA , BI-BIP-INV , InfoView, BI launch pad , Problem

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